New to Vectorworks?
If you're new to Vectorworks, we provide the resources and training to get started quickly with your designs. Work with Customer Onboarding Specialists, read through documentation for new users, use templates and sample projects, explore courses on Vectorworks University, and more.
Work with Onboarding Specialists
With a Vectorworks subscription (or as a benefit of Vectorworks Service Select), our Customer Onboarding Specialists are available to assist new users in your first 90 days. When a new license is purchased, you are automatically enrolled in Vectorworks Onboarding, which grants access to the following:
Specialized learning paths via Vectorworks University Onboarding to help you install, set up, and get started with Vectorworks
An on-demand Core Associate Certification program that teaches foundational skills universal to all industries
Live Sessions with an Onboarding Specialist, who will guide you through pre-recorded presentations and answer any questions
Ongoing email support from the Onboarding Specialists throughout your onboarding journey
Customer Onboarding Specialists can also help you:
Choose the right Vectorworks University learning path for your role and discipline
Navigate Vectorworks University, documentation, and training resources
Connect with technical support or other Vectorworks teams for further assistance when needed
Contact the Vectorworks Customer Onboarding Specialists (email Onboarding@vectorworks.net) and include your role, industry, and Vectorworks goals, and our Specialists will respond with tailored recommendations and next steps.
Check out new features
Learn about the latest that Vectorworks has to offer; visit the New features page to see what's new in this release of Vectorworks, or use the links on The Home screen. The Vectorworks YouTube channel is also regularly updated with feature demonstrations and tutorials.
Read through the help
Beyond exploring new features, familiarize yourself with Vectorworks by:
Reading the topics under Getting Started
Searching the help for the words "Beginner," "Concept," or "Workflow" to find content for new users
Checking out Popular Vectorworks settings for tips on setting up your drawing environment, organizing your workflow, and accessing resources.
Trying our Quick Start tutorials to learn Vectorworks basics, such as creating a simple 3D model, designing a house, and adding a landscape area to your project,
For fast answers while working in the program, use the Context-sensitive help.
Use templates and sample projects
Access templates and sample projects from The Home screen to start working in Vectorworks. Templates create new files quickly and consistently, and are set up with basic formatting and structure, while sample projects contain a completed design. The available templates and sample projects depend on which Vectorworks products are installed.
Explore courses on Vectorworks University
In addition to the onboarding learning paths, Vectorworks University contains a wide library of on-demand training options, such as product- and goal-based courses, webinars, tool overviews, task workflows, and more. To access the university within Vectorworks, select Help > Vectorworks University or use the links on The Home screen.
Chat with the AI Assistant
The Vectorworks AI Assistant is available with a Vectorworks subscription (or as a benefit of Vectorworks Service Select), and provides real-time support while you work. Open the AI Assistant by clicking the 
icon in the top right of the Title bar (Mac) or Menu bar (Windows), selecting AI Assistant on the Home screen, or selecting Window > Palettes > AI Assistant. Alternatively, to use the AI Assistant in a web browser, click the 
icon on the web palette, or navigate to https://assistant.vectorworks.net, sign in, and select the distributor type.
Access additional help
See Additional help for ways to contact technical support or training specialists, troubleshoot your software, and learn about Vectorworks.